PHONECO inc. 19813 East Mill Road Post Office Box 70 Galesville, WI 54630
Phone: (608) 582-4124 Fax: (608) 582-4593
Email: PHONECOINC@AOL.COM
OLD TELEPHONES, REPRODUCTION & NOVELTY PHONES & MISCELLANEOUS PARTS & MEMORABILIA
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Definitions:

FOR DEALERS:
W/Q= wholesale quanity. This means that when we have a copy of your resale certificate in our files you are entitled to these prices. You also are entitled to these prices if you belong to one of the collector clubs or are in business selling phones and other antiques or collectables. Most important that you place repeated orders.

As is= as we get them, rusty, dirty, cruddy looking. You fix it up, clean it up, repair it, you make it work.

Phoneco, Inc. occupies a 4 story factory building with 415,000 square feet including offices; electronic lab; polishing and painting area; assembly; wiring and testing area; and shipping and storage areas.

We take a great deal of pride in restoring an old telephone to working order again. As a service PHONECO will also refurbish and bring our customers phones to a "plug in ready" state. Just send us your treasure with your specifications and we will give you an evaluation and restoration estimate. Our electronic lab has developed several types of networks and warbler ringers for us to use in some phones.

Warranty:
Phoneco offers a one year warranty for defects occurring under normal operating conditions. Return defective equipment (postage or freight prepaid) along with a copy of original sales receipt and description of the problem. Include return address and your phone number.

Phoneco Policies:

Minimum order:
-No minimum order. But orders under $2 could result in a $5 handling charge plus shipping cost.

Payment terms:
-We accept all major credit cards.
-No personal checks.
-Allow 6 days for company checks to clear.
-C.O.D. will be cash, certified check, or money order ONLY!
-Phoneco reserves the right to require full or partial payment in advance.

PRIVACY POLICY:
-We respect and are committed to protecting your privacy. We may collect personally identifiable information when you visit our site. We also automatically receive and record information on our server logs from your browser including your IP address, cookie information and the page(s) you visited. We will not sell your personally identifiable information to anyone." (and so on...) Or, if they do pass along personal information for whatever reasons, they would state this instead. This policy should be tailored to how the merchant intends to use the information they are given.

SECURITY POLICY:
-Your payment and personal information is always safe. Our Secure Sockets Layer (SSL) software is the industry standard and among the best software available today for secure commerce transactions. It encrypts all of your personal information, including credit card number, name, and address, so that it cannot be read over the internet.

Repairs:
-We will repair and make your phone functional. We will give you a quote on all parts, repair and labor beforehand.
-Customers are encouraged to include a detailed description of the symptoms or trouble encountered with each piece of equipment, part and service required.
-A 30 day return limited warranty is providied on replacement parts and labor performed. This warranty covers defects resulting from normal use, excluding damage from shipment, handling, improper installation, or electrical fluctuations. Phoneco shall not be liable for any special or consequential damages, or for loss, or expense directly arising from the use of or inability to use the repaired equipment.We will not be responsible for tampered with or misuse of phones. Equipment will be returned by UPS unless otherwise specified. Prices are subject to change without notice.

Returned goods:
-Pack very well. Damages and repairs will be subtracted from refund.
-Bag all lose parts.
-Indicate who you spoke to at Phoneco.
-We accept returns, exchanges, and refunds.
-Please get our permission before returning an item.
-Special or custom phones made to order are not returnable.
-We request items be returned in 30 days if you are not satisfied.
-Our recieving department does not accept C.O.D. or collects shipment unless approved in advance. We will make refunds accordingly after inscpection of the items.
-We make all effort to accurately represent our offering, so that you know exactly what you are getting; however, occasionally misunderstandings still do occur and we don't want you to keep an item whick you are unhappy with.Customers generally pay shipping both ways

Damaged items:
-Notify UPS carrier immediately of damage. Ask for an inspection and claim form. Be sure to keep ALL cartons and packing until after inspection is made

Order by phone, mail, fax, or e-mail:
-We appreciate orders by phone. Please don't call collect, we will not accept. Call us at 608-582-4124.
-Our fax number is 608-582-4593.
-Our e-mail address is OrderDesk@PHONECOinc.com

Delivery:
-We prefer to ship UPS. Give us an address that UPS can deliver to. Keep in mind that 1st day, 2nd day, and 3rd day select is expensive. Any 1st or 2nd day air orders should be called in before noon.

Prices subject to change without notice